General Contract Conditions

Compliance with the obligation of general information of Art. 10 of Spanish Law 34/2002 of July 11, services of the information society and electronic commerce. The owner of the Website with URL is JCNATURE SCP (NIF. J42940650), a Spanish company with a professional address at: Passeig les Gorgues, 8 – 08511. l’Esquirol (Barcelona), and contact email

These conditions regulate and are applicable to all sales made from the website

The realization of any order implies acceptance of the following general conditions:

1.- Acceptance and availability of the General Contracting Conditions

By accepting this contract, you declare:

  1. a) That he is a person of legal age and with the capacity to contract.
  2. b) That you have read and accept these general conditions.

These general conditions (here since now, “the General Conditions”), regulate the legal relationship emanating from the contracting processes carried out between users-customers (here from now on, “Customers”) of the e-commerce website located at the URL owned by JCNATURE SCP. Customers accept the General Conditions from the moment they use, contract or purchase any product. This document may be printed and stored by customers. JCNATURE SCP makes available to them, the email address so that they can raise any questions about the General Conditions.

2.- Applicable Rules

These General Conditions are subject to the provisions of General Law 7/1998, of 13 April, on General Contracting Conditions, Law 26/1984, of 19 July, on the Defence of Consumers and Users, to Royal Decree 1906/1999, of 17 December 1999, regulating Telephone or Electronic Contracting with general conditions, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, Law 7/1996, of 15 January on the Organisation of Retail Trade, and Law 34/2002, of 11 July, Services of the Information Society and Electronic Commerce.

3.- Modification of the General Conditions

JCNATURE SCP may modify the General Conditions by notifying Customers well in advance, in order to improve the services and products offered through By modifying the General Conditions exposed on the website of, this duty of notification will be understood to have been fulfilled.

In any case, before using the services or contracting products, you can consult the General Conditions.

4.- Description of the services

  1. The use of the reservation services will imply full acceptance and validity of each and every one of the general terms or conditions.
  1. Contract procedure:Pay 30% of the total reserved per room with visa/mastercard credit card or by transfer to:


IBAN: ES55 2100 3726 9622 0010 7404 / BIC: CAIXABBXXX

All On-line bookings must be guaranteed by credit card.

If you have taken the option to pay the deposit with a bank card (VISA / MASTERCARD), we will deduct the deposit of your card.

  1. Guarantee: The reservation is confirmed and guaranteed when the deposit is paid.
  1. Cancellation: In case of cancellation, up to 24 hours before arrival will not entail expenses.

The cancellation made by the user within 24 hours prior to the date of arrival, will result in the loss of the advance.

Failure to show at the hotel on the date of booking will result in the loss of the deposit.

When the user of an accommodation establishment leaves the reserved unit before the date to which it was booked, the owner of the property can request up to 100% of the total price of the remaining services to be used.

  1. Prices per room per night: Prices are only valid in writing and for the period indicated. When there are justifiable reasons, JCNATURE SCP reserves the right to modify these rates without prior notice. The prices related to the reservation will be indicated during the booking process. Prices are including VAT.

5.- Security

To offer maximum security in transactions we have the trusted seal of Thawte, the leading provider of SSL certificates, capable of offering stronger SSL encryption and complete authentication. This ensures that the information is kept private between your browser and the web server that processes the pages of

In this way, both personal data and those relating to payment are fully protected.

The Trusted and Secure Thawte Seal allows visitors to check at first sight that the website is trusted and that the page is validated and allows secure transactions.

6.- Intellectual property

The contents supplied by JCNATURE SCP are subject to intellectual and industrial property rights and are the exclusive property of JCNATURE SCP. By acquiring a service, JCNATURE SCP does not grant the purchaser any right of alteration, exploitation, reproduction, distribution or public communication thereof, reserving JCNATURE SCP, all these rights. The assignment of the aforementioned rights will require the prior written consent of JCNATURE SCP. The client will not be able to make these contents available to third parties. The intellectual property extends, in addition to the content included in JCNATURE SCP, to its graphics, logotypes, design, images and source code used for its programming.

7.- Privacy and Protection of Personal Data

JCNATURE SCP is responsible for the processing of the personal data of the Data Subject and informs them that these data will be treated in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (GDPR), for which it provides the following processing information:

End of treatment: to manage the reservation.

Data retention criteria: they will be kept as long as there is a mutual interest in maintaining the end of the treatment and when it is no longer necessary for this purpose, they will be deleted with appropriate security measures to guarantee the headquarters of the data or the total destruction of them.

Data communication: the data will not be communicated to third parties, except by legal obligation.

Commercial communications: In accordance with the provisions of current regulations, JCNATURE SCP requests the express consent to send you commercial and promotional communications about the news of our products and /or services, by email or other equivalent means. You can revoke at any time the consent given to the receipt of commercial communications, by sending your request to the email

Rights that assist the Interested party:

– Right to withdraw consent at any time.

– Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.

– Right to file a claim with the Supervisory Authority ( if it considers that the processing does not comply with current regulations.

Contact details to exercise your rights:

JCNATURE SCP. Passeig les Gorgues, 8 – 08511 L’Esquirol (BARCELONA).


COLLSACABRA, S.L. guarantees that it has adopted the appropriate security measures in its facilities, systems and files. Likewise, JCNATURE SCP. guarantees the confidentiality of personal data, although it will disclose to the competent public authorities personal data and any other information that is in its possession or accessible through its systems and is required in accordance with the legal and regulatory provisions applicable to the case. The users of guarantee and respond, in any case, the veracity, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep duly updated.

The services of JCNATURE SCP. they are not intended for minors and JCNATURE SCP does not ask for or collect information regarding minors.

On the other hand, JCNATURE SCP may collect information through devices such as cookies or log files on the navigation of its users to These devices are exclusively associated with a single user and their own personal computer. In this case, JCNATURE SCP will only use this data together for the ultimate purpose of improving its services. JCNATURE SCP may share this information with its client companies, but in the same way and in any case only globally and statistically.

The electronic document in which the reservation is formalized is filed electronically for the legally established period. Customers will be able to access the data by exercising their corresponding access rights in the manner described above.

The operations of consultation of user account data and request of services or products through the web. JCNATURE SCP are performed through a secure server. The software on this server encodes the information that the user enters before transmitting it to JCNATURE SCP Likewise, JCNATURE SCP has strict security procedures relating to the storage and disclosure of data in order to avoid all unauthorized access to them, in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (GDPR).

8.- Notifications

All notifications, requirements, requests and other communications that must be made by the parties in relation to these General Conditions, must be made in writing and it will be understood that they have been duly made when they have been delivered by hand or sent by ordinary mail to the address of the other party or to the email of the same, or to any other address or email that for these purposes each party may indicate to the other.


JCNATURE SCP makes every effort to ensure that the information that appears on this website is correct and up to date. JCNATURE SCP is not responsible for any errors or omissions that may exist on the page. JCNATURE SCP cannot control the way the user uses the information, and therefore will not be responsible for any type of damage or prejudice, whether direct or indirect, that may derive from or not having a connection with the way of doing the information.

Under no circumstances will the rights that as a consumer correspond legally to the client of JCNATURE SCP be affected.

JCNATURE SCP. you cannot review or review all the web pages linked to it, so it is not responsible for its contents. The risks arising from the consultation of such websites linked to it correspond exclusively to users, who must be governed by the terms and conditions of use of the web pages consulted.

10.- Trademarks

The trademarks and logos that appear on this website are trademarks of JCNATURE SCP and may not be used in any type of advertisement or other advertising materials, regarding the distribution of any information or content except this website without the prior written consent of the owner of the brand.

11.- Nullity and ineffectiveness of the Clauses

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only this provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, having such provision, or the part of it that you are affected, not to be put.

12.- Applicable legislation and competent jurisdiction

These general conditions of sale, as well as the signed contracts, are governed by the applicable legislation. Any dispute relating to the interpretation or execution of the general conditions of sale and any contract signed with a Client will be the exclusive competence of the Courts of Barcelona.


Article 211-14 of Law 22/2010, of 20 July, of the Consumer Code of Catalonia, which is part of the requirements applicable to any type of consumer relationship, to any relationship established between, on the one hand, entrepreneurs, intermediaries or the Administration as a provider of goods and services and, on the other hand, consumers, establishes that all entrepreneurs must have complaint or complaint forms, in accordance with the corresponding regulatory regulations.

For more information on how to proceed with a complaint, claim or complaint, the User may contact: